I am a Quality oriented IT Specialist with ample experience within the Microsoft environment.
After years of working on Projects I am looking for a permanent position with an employer.
I can then share and further expand all the knowledge and experience I have acquired.
September 2024 - Present
Project: Urenco Nederland BV. As an LSS Engineer, being the first point of contact within the company for users who're having trouble with their IT equipment.
Janruary 2023 - September 2024
Project: Dictu. Dienst ICT Uitvoering under Ministery of Economic Affairs & Climate. A temporary assignment for a migration project regarding Mobile Phones. Users have to enrol their business devices in the ICT environment.
Project: Philips Nederland. Dept. IT. A temporary assignment for a laptop migration project.
Project: CTS-IT. Servicedesk. A temporary assignment to assist their clients resolving ticket.
Project: SPIE Nederland. Planning Dept. A temporary assignment to lighten the load for colleagues. If users' laptops are defective, replace them.
January 2022 - July 2022
Building and Maintenance of my HomeLab. Learning Ubiquiti Networking, Proxmox, Virtualisation, Windows Server, AD, GPO, DNS, DHCP, Scripting, etc.
August 2022 - August 2022
Repaires of Music equipment of clients. Where necessary, repaires are on location.
September 2022 - December 2022
Building and Maintenance of my HomeLab. Learning Ubiquiti Networking, Proxmox, Virtualisation, Windows Server, AD, GPO, DNS, DHCP, Scripting, etc.
June 2021 - December 2021
Daily maintainance & processing of incidents and alterations. Remote support, maintainance, installation, configuration, etc. of all Desktops for all clients.
May 2020 - May 2021
Building and Maintenance of my HomeLab. Learning Ubiquiti Networking, Proxmox, Virtualisation, Windows Server, AD, GPO, DNS, DHCP, Scripting, etc.
January 2020 - April 2020
Renewals and Sales of Licenses voor clients on the Benelux market.
August 2019 - December 2019
Building and Maintenance of my HomeLab. Learning Ubiquiti Networking, Proxmox, Virtualisation, Windows Server, AD, GPO, DNS, DHCP, Scripting, etc.
November 2018 - July 2019
Migrating all B2B customers from the On-Prem solution to the Cloud Solution.
January 2018 - October 2018
Renewing Licenses of all the Microsoft products on the Dutch market.
June 2017 - December 2017
Categorising all commercials within the Google platform.
April 2017 - May 2017
Support and Maintenance of the "My Company" product from Google om the Dutch market.
May 2014 - April 2017
Providing 1st-Line Support for all Enterprise products for B2B customers on the Dutch market.
January 2022 - December 2022
Learning Ubiquiti Networking, Proxmox, Virtualisation, Windows Server, AD, GPO, DNS, DHCP, Scripting, etc.
January 2018 - September 2018
MS Licensing Solutions Specialist Lite
MS Licensing Solutions Specialist SMB
MS Licensing Solutions Specialist LORG
MS SAM Solution Specialist Lite
MS Licensing Specialist LORG
MS Licensing Solutions Expert SMB, LORG
Cloud Solution Provider (CSP) Program
Dynamics 365 Licensing
Services Provider License Agreement (SPLA)
Microsoft Products and Services Agreement (MPSA), etc.
Certificates Obtained
May 2014 - April 2017
Contingent Worker Code of Conduct Training
Contingent Workers-Outsourcing Services Security Policy Orientation
Customer Problem Resolution (CPR)-Level1 Engineer
First Contact Resolution (FCR) Awareness Web-based Training (WBT)
Gaining User Agreement for Remote Diagnostics (GUARD)
Gen8 Assessment Test
Gen8 GCE Customer Experience Assessment
Gen8 iLO Management Engine and Associated firmware software
Global Trade Customs Awareness Web-Based Training
Global Trade Export Awareness Web-Based Training
HP ProLiant Gen9 Foundations WBT
HP Gen9 Servers (March 2015)
HP ProLiant ML and DL Server Technologies
HPS-HPSD Quality Process Training for OPT
Information Security at HP for Contingent Workers
MS-Windows Server 2012 – Administering – Bitlocker, EFS and Auditing
HP ProLiant Gen8 WBT
HP ProLiant Gen9 WBT
Smart Array Controllers WBT Updates
Smart Drive Diagnostics Tool Training
ProLiant Gen9 Servers (March 15)
ProLiant Gen9 Foundations WBT
Windows Server 2012 R2 Deployment
ProLiant Server Family Gen8 Whats New
Customer Experience & NPS (frontline employees)
Customer Experience & NPS (all employees)
Cyber Security Phishing Awareness
HIPPA Security and Privacy Awareness Training
Sales Force HP Edition, etc.
Certificates Obtained
April 2000 - September 2000
CompTIA A+
Microsoft MCSE
Certificates Obtained.
August 1996 - July 1997
Medewerker Beheer Informatie Systemen
Diploma Obtained.
August 1991 - July 1994
Administration
August 1986 - July 1991
High School or Grade 10/11 education
Diploma Obtained.
